Other

REMOTE SUPPORT
Please click on the following link when asked to do so by a technical support representative. https://www.splashtop.com/sos-download
Tue, 6 Feb, 2018 at 1:29 PM
A guideline on how to resolve issues and information about the CCTS
Click here for information about CCTS issue resolution guidelines.
Fri, 23 Aug, 2019 at 8:19 AM
How to test your Internet speed
TrueCABLE customers: Please connect a computer directly to the cable modem (the modem will be either Technicolor or Hitron brand) and test your speed using...
Mon, 1 Mar, 2021 at 11:39 AM
How to disable WMM (QoS) on a Netgear router
To disable Wi-Fi Multimedia Quality of Service (WMM QoS):     1. Launch an Internet browser from a computer or wireless device that is connected to the ...
Wed, 6 Jun, 2018 at 2:44 PM
What is a Denial of Service attack?
Please click the following link to learn more about denial of service attacks: http://searchsecurity.techtarget.com/definition/denial-of-service
Tue, 6 Feb, 2018 at 12:22 PM
Configuring SmartRG modem/router (SR506N/SR516ac/SR616ac)
How to Setup a SR506N/SR516ac/SR616ac:    In a web browser go to 192.168.1.1  Click on Manage Gateway  Login: admin/admin  On the left-hand ...
Mon, 27 Feb, 2023 at 3:43 PM
How to update the firmware on your rental router
In response to a public service announcement published by the FBI on May 25, 2018, we are providing instructions for how to update the firmware on routers t...
Tue, 29 May, 2018 at 1:32 PM
Top Online Scams Used by Cyber Criminals to Trick You
Please click on the following link to learn about online scams: https://heimdalsecurity.com/blog/top-online-scams/
Tue, 6 Feb, 2018 at 1:26 PM
How to setup an access schedule on a Buffalo DD-WRT router
Brown box buffalo Login to router 1. Set timezone Setup screen Scroll to bottom and change timezone (Canada/Eastern) Set server ip/name: 0.po...
Fri, 3 Nov, 2017 at 11:22 AM
dns
this is a test    
Mon, 5 Oct, 2020 at 4:13 PM