TrueCABLE customers:

Please connect a computer directly to the cable modem (the modem will be either Technicolor or Thomson brand) and test your speed using the following website: http://vitesse.cogeco.ca/index_en.html


TrueDSL customers (Internet over the phone line):

Please connect your computer directly to the router or modem/router combination device and test your speed using the following website: http://www.speedtest.net/


Wireless customers:

Please unplug the cable that is connected to the Internet jack on the back of your router and connect that cable to your computer. Please test your speed using the following website: http://www.speedtest.net/